Legal notice
Last Updated: August 10, 2026
This Legal Notice & Disclaimer applies to xinwangxin.shop, including the website, products, services, content, and information made available through the website.
By accessing or using our website, you acknowledge that you have read and understood this Legal Notice. This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
1. Business Information
The website xinwangxin.shop is operated by:
Boxin County Xinwangxing Arts & Crafts Factory
Business Address:
No. 052, Shanjing Team, Jiujin Village, Dungu Town
Boxin County, Guangxi, China
Website:
xinwangxin.shop
Customer Service Email:
service@xinwangxin.shop
Customer Service Phone:
+1 (205) 373-7155
Our primary market is the United States.
The legal business entity responsible for operating the online store is the China-based business identified above. The U.S. customer service address provided on our website is for customer communication and business support purposes and should not be interpreted as the registered legal address, manufacturing address, or principal place of business of the company.
2. Products and Manufacturing
Our products, including woven storage baskets, gift baskets, organizers, and related household products, are manufactured in China.
For orders placed by customers in the United States, products are fulfilled through our U.S. fulfillment operations and shipped from a U.S. fulfillment facility to the customer's delivery address.
Product descriptions, photographs, dimensions, materials, colors, and other specifications are provided to help customers make informed purchasing decisions.
We make reasonable efforts to ensure that the information displayed on our website is accurate and current. However, minor variations may occur due to manufacturing processes, production batches, manual measurements, lighting conditions, photography, and differences between individual products.
For woven products, minor variations in texture, weave, shape, color, or finish may occur as part of the manufacturing process and do not necessarily indicate a product defect.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, photographs, dimensions, materials, colors, prices, and other product information are accurate.
However, we do not guarantee that:
- Product colors will appear exactly the same on every screen or device;
- Product photographs will represent every minor detail of an individual item;
- Measurements taken manually will be identical to the stated dimensions;
- Product information will always be completely free from typographical or technical errors; or
- Every product will remain continuously available.
Please review the product description, dimensions, materials, photographs, care instructions, and other relevant information before placing an order.
If you have questions about a product before purchasing, you may contact our Customer Service team.
4. Product Availability and Errors
All products are subject to availability.
We reserve the right to:
- Limit quantities;
- Discontinue products;
- Modify product specifications;
- Update product descriptions;
- Correct typographical or technical errors; and
- Update pricing or availability information.
If an obvious error in pricing, product information, or availability affects an order that has already been placed, we may contact you to discuss the available options.
Where appropriate, an affected order may be cancelled and the payment refunded to the original payment method.
5. Pricing and Payment
All prices displayed on our website are in U.S. dollars (USD) unless otherwise stated.
Applicable shipping charges are displayed during checkout before the order is submitted.
Our standard shipping fee is currently $8.00 USD.
Orders with a qualifying merchandise total of $70.00 USD or more after applicable discounts and before taxes qualify for free standard shipping, subject to the terms of our Shipping Policy.
Payments may be processed through third-party payment providers, including PayPal, as well as other payment methods made available at checkout.
Third-party payment providers may have their own terms, privacy policies, security procedures, and dispute-resolution processes.
We do not request customers to provide full payment card numbers, passwords, security codes, or other highly sensitive payment credentials through email or our website contact form.
6. Shipping and Delivery
We currently sell and ship to customers in the United States.
Orders are manufactured in China and fulfilled through our U.S. fulfillment operations.
Our current standard shipping terms are:
Standard Shipping: $8.00 USD
Free Standard Shipping: Orders of $70.00 USD or more after applicable discounts and before taxes.
Estimated Delivery Time: 5–10 business days.
Delivery estimates are provided for general guidance and are not guaranteed delivery dates.
Delivery may take longer because of circumstances including:
- Carrier delays;
- Severe weather;
- Public holidays;
- High shipping volumes;
- Address issues;
- Transportation disruptions;
- Customs or regulatory procedures where applicable; or
- Other circumstances beyond our reasonable control.
For detailed information about order processing, shipping, tracking, delivery estimates, and shipping delays, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Customers must contact Customer Service before sending a product back.
Do not send a return to our China business address, U.S. customer service address, fulfillment facility, or any other address unless our Customer Service team has specifically provided return instructions for your order.
Once a return request has been reviewed and approved, our Customer Service team will provide the appropriate return address and instructions.
Returns sent without prior authorization or to an unauthorized address may be delayed or may not be properly matched with the customer's order.
Our Return & Refund Policy provides additional information regarding:
- The 30-day return window;
- Return eligibility;
- Product condition requirements;
- Return shipping costs;
- Damaged or defective products;
- Refund processing;
- Order cancellations; and
- Other return-related procedures.
Unless otherwise stated in our Return & Refund Policy or required by applicable law, refunds are processed to the original payment method after the returned item has been received and inspected.
Approved refunds are generally processed within 10 business days after completion of the return inspection.
8. Customer Responsibilities
Customers are responsible for providing accurate and complete information when placing an order.
This includes, where applicable:
- Recipient name;
- Complete shipping address;
- Email address;
- Telephone number;
- Product selection; and
- Other information necessary to process and deliver the order.
Customers should carefully review their order information before completing payment.
We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or outdated information supplied by the customer, except where otherwise required by applicable law.
9. Website Content and Intellectual Property
Unless otherwise stated, the content available on xinwangxin.shop, including:
- Text;
- Product descriptions;
- Photographs;
- Graphics;
- Logos;
- Product images;
- Videos;
- Page layouts;
- Designs; and
- Other website materials
is owned by, licensed to, or otherwise lawfully used by Boxin County Xinwangxing Arts & Crafts Factory.
Website content is provided for personal and non-commercial use in connection with shopping through our website.
You may not reproduce, copy, modify, distribute, publish, sell, commercially exploit, or create derivative works from our website content without prior written permission, except where such use is permitted by applicable law.
10. Third-Party Services
Our website may use third-party service providers to support various aspects of our business, including:
- Payment processing;
- Shipping and fulfillment;
- Website hosting;
- Analytics;
- Customer communications;
- Fraud prevention;
- Marketing; and
- Other technical or operational services.
Third-party providers operate independently and may have their own terms and privacy policies.
For payment transactions, including transactions processed through PayPal, the applicable third-party provider's terms and policies may also apply.
We are not responsible for the independent policies, practices, availability, or content of third-party services that we do not control.
11. External Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience or informational purposes.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or policies.
Visiting a third-party website is subject to that website's own terms and policies.
12. Website Availability
We make reasonable efforts to keep xinwangxin.shop available and functioning properly.
However, we do not guarantee that the website will always be:
- Available without interruption;
- Free from errors;
- Free from technical defects;
- Compatible with every device or browser; or
- Free from security vulnerabilities.
Website availability may be temporarily affected by maintenance, technical problems, hosting issues, network failures, security measures, or other circumstances beyond our reasonable control.
13. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and its content are provided on an “as available” and “as described” basis.
We make reasonable efforts to provide accurate product information and reliable services. However, we do not provide warranties beyond those expressly stated on our website or those required by applicable law.
Nothing in this Legal Notice is intended to exclude or limit any consumer warranty, guarantee, statutory right, or remedy that cannot legally be excluded or limited.
14. Limitation of Liability
To the fullest extent permitted by applicable law, we will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from circumstances such as:
- Your use of or inability to use our website;
- Temporary website interruptions;
- Third-party service failures;
- Delays caused by shipping carriers or circumstances beyond our reasonable control;
- Incorrect information provided by customers;
- Unauthorized access caused by circumstances beyond our reasonable control; or
- Other circumstances where liability cannot reasonably be attributed to our acts or omissions.
Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
15. Events Beyond Our Reasonable Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Severe weather;
- Natural disasters;
- Transportation disruptions;
- Carrier interruptions;
- Labor disputes;
- Government actions;
- Public emergencies;
- Internet or infrastructure failures;
- Customs or regulatory delays;
- War or civil unrest; or
- Other extraordinary events beyond our reasonable control.
Where reasonably possible, we will make reasonable efforts to communicate significant issues that may materially affect an order.
16. Consumer Protection Rights
We aim to comply with applicable consumer protection requirements in the markets we serve.
Nothing in this Legal Notice, Terms of Service, Privacy Policy, Shipping Policy, or Return & Refund Policy is intended to:
- Remove rights that cannot legally be waived;
- Prevent a customer from exercising a mandatory statutory right;
- Exclude legally required consumer remedies; or
- Limit liability where applicable law prohibits such limitation.
If any provision of this Legal Notice conflicts with a mandatory requirement of applicable law, the applicable legal requirement will control to the extent of the conflict.
17. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage customers to review this page periodically to remain informed about the current version of this Legal Notice.
18. Related Policies
This Legal Notice should be read together with the following policies available on xinwangxin.shop:
- Terms of Service
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
- Contact Information
These documents provide additional information about purchasing from and using our website.
19. Contact Information
If you have questions regarding this Legal Notice, our products, website, business, or related policies, please contact us:
Boxin County Xinwangxing Arts & Crafts Factory
Email:
service@xinwangxin.shop
Phone:
+1 (205) 373-7155
Business Address:
No. 052, Shanjing Team, Jiujin Village, Dungu Town
Boxin County, Guangxi, China
U.S. Customer Service Address:
3659 Lorna Rd, Ste 165
Birmingham, AL 35216
United States
The U.S. address is provided for customer service and business communication purposes only. It is not the registered legal address of the business, manufacturing address, or general return address.
Website:
xinwangxin.shop
Market Served:
United States
Last Updated:
August 10, 2026