About us

Bringing Woven Design Into Everyday Living

At xinwangxin.shop, we believe that everyday home essentials should be practical, versatile, and thoughtfully designed.

Our business is operated by Boxin County Xinwangxing Arts & Crafts Factory, a China-based manufacturer and business specializing in woven household products, storage baskets, gift baskets, and related decorative organizers.

Our products are designed with everyday use in mind — combining practical storage with the warmth and texture of woven design.

While our business is rooted in manufacturing, our goal extends beyond simply making products. We want to create useful pieces that fit naturally into modern homes and make everyday organization feel simple and enjoyable.

Who We Are

Boxin County Xinwangxing Arts & Crafts Factory is the legal business entity behind xinwangxin.shop.

Based in Guangxi, China, our business focuses on the development and production of woven products for everyday household use and gifting.

Our product range includes woven storage baskets, gift totes, organizers, and other basket-style products designed for different occasions and spaces.

We work with practical materials and production processes to create products that balance appearance, functionality, durability, and ease of use.

Our experience is grounded in the manufacturing side of the business, allowing us to pay close attention to product construction, woven texture, finishing details, and practical usability.

From China to Customers in the United States

Our products are manufactured in China, where our business and production operations are based.

For customers in the United States, finished products are transferred into our U.S. fulfillment operations and shipped from our U.S. warehouse network to individual customers.

This allows us to combine our manufacturing capabilities in China with a U.S.-based fulfillment process for orders placed through our online store.

Our goal is simple: make thoughtfully designed products, prepare them carefully, and provide a straightforward shopping experience for customers in the United States.

Why We Make Woven Products

Woven baskets have always had a practical place in the home.

They can be used to organize everyday belongings, hold household essentials, display fresh produce, prepare gifts, or simply add texture to a room.

We appreciate this combination of function and visual simplicity.

That's why our products are designed around practical shapes, useful sizes, convenient handles, woven textures, and versatile applications.

Rather than creating products that are meant for only one purpose, we aim to offer baskets and organizers that can adapt to different parts of everyday life.

A basket can become a storage solution in one room, a gift carrier for a special occasion, or a decorative piece somewhere else.

That versatility is an important part of what we look for when developing our products.

Our Approach to Product Design

We believe good design starts with understanding how a product will actually be used.

When developing our woven products, we pay attention to details such as:

Functionality
Products should be useful, not simply decorative.

Practical Construction
We consider structure, handles, shape, capacity, and everyday handling.

Woven Texture
We use woven patterns and rattan-inspired textures to create visual warmth and character.

Versatility
Many of our products can be used for storage, organization, gifting, display, and everyday household needs.

Easy Care
Our PP woven products are designed to be lightweight and easy to maintain for everyday use.

Our Materials

Many of our woven products are made primarily from polypropylene (PP).

PP allows us to create lightweight, durable woven products with a rattan-inspired appearance while providing the practicality needed for everyday household use.

Our products are designed to offer the visual character of woven materials while being suitable for modern storage and organization needs.

We believe in describing our materials honestly and clearly, so customers can understand what they are purchasing before placing an order.

Collections

From Manufacturing to Fulfillment

There is more behind each basket than what you see in a product photograph.

The process begins with product development and manufacturing in China.

Finished products are then organized and prepared for fulfillment. For orders placed by customers in the United States, products are handled through our U.S. fulfillment operations before being shipped to their final destination.

This manufacturing-to-fulfillment process allows us to serve our U.S. customers while maintaining direct involvement in the products we offer.

We continually work to improve how products are prepared, packaged, fulfilled, and supported throughout the customer journey.

Built Around the Customer Experience

Although our business is based in China, xinwangxin.shop is currently focused on serving customers in the United States.

We understand that online shopping requires more than attractive product photographs.

Customers want to know:

What am I buying?

We provide detailed product descriptions, materials, dimensions, and product information whenever available.

When will my order arrive?

Our standard U.S. shipping transit time is generally 5–10 business days after processing and shipment, with order processing generally taking 1–3 business days.

What happens if there is a problem?

Our Customer Service team is available to help with damaged, defective, incorrect, or other order-related issues.

Can I return my purchase?

Eligible products can generally be returned within 30 days after delivery, subject to our Return & Refund Policy.

We believe clear information and straightforward communication are an important part of building a reliable online shopping experience.

Multicolumn

  • Our Commitment

    As a growing online business, we are committed to continuously improving our products, fulfillment process, and customer service.

    Our focus is not on making complicated promises.

    Instead, we aim to do the fundamentals well:

    Create practical products.
    Describe them honestly.
    Prepare orders carefully.
    Ship them efficiently.
    Respond when customers need help.

    These principles guide how we operate xinwangxin.shop.

  • Our Story Continues

    Our business began with manufacturing and woven products in China, but our ambitions extend beyond the factory floor.

    Through xinwangxin.shop, we are bringing our products directly to customers in the United States and building a retail brand around the products we know best.

    As our collection grows, we will continue exploring new shapes, sizes, textures, colors, and uses while staying focused on the same principles: practical design, versatile use, and everyday value.

    We hope our products become a small but useful part of your home — helping you organize, decorate, gift, and enjoy your everyday spaces.

    Simple storage. Thoughtful design. Everyday living.

  • Our Company

    Legal Business Name
    Boxin County Xinwangxing Arts & Crafts Factory

    Business Address
    No. 052, Shanjing Team, Jiujin Village, Dungu Town
    Boxin County, Guangxi, China

    Website
    xinwangxin.shop

    Primary Market
    United States

    Customer Service Email
    service@xinwangxin.shop

    Customer Service Phone
    +1 (205) 373-7155

    Customer Service Hours
    Monday–Friday, 9:00 AM–5:00 PM U.S. Central Time
    Excluding major U.S. public holidays.

    U.S. Customer Service Address
    3659 Lorna Rd, Ste 165
    Birmingham, AL 35216
    United States

    The U.S. address is provided for customer service and business communication purposes only. It is not the legal business address, manufacturing location, or general return address.